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Double posts on birthday wishes

Forums: General Discussion
Created on: 06/25/20 12:22 PM Views: 233 Replies: 5
Thursday, June 25, 2020 at 12:22 PM

When a post is made on a members birthday it shows up twice when the profile is viewed. It also shows up twice in What’s New .
Is this something new?

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Thursday, June 25, 2020 at 12:35 PM - Response #1

Kinda new. Duplicates began showing up right after the migration was "complete". Duplicate messages and comments still happen off and on for some sites, and they're still trying to figure out how/why it happens.

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Thursday, June 25, 2020 at 4:51 PM - Response #2

Still getting dupes on comments to Birthday announcements on Whats New. I just posted a comment personally, it immediately showed as a single, but upon refresh of the page the duplicate popped up.

The good news is you only have to delete it once, either on the profile or What's New.
The Bad News... still getting dupes to delete.

THE "Clean Up Script" they promised obviously is not working.

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Edited 06/25/20 4:56 PM
Thursday, June 25, 2020 at 10:06 PM - Response #3

The really bad news: 23 days of duplicates

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Saturday, June 27, 2020 at 9:50 AM - Response #4

And still, no one is keeping us updated on this wide-spread, ongoing issue. Complete silence.

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Monday, July 6, 2020 at 2:02 AM - Response #5

Some may see this more than once as there are multiple threads on the same topic:

This issue is still a top priority and the programmers are running several tests on the fix over the next few days before we implement it across the board. In the meantime we have a script that runs each hour to clean up any duplicates that are still happening - the only time it does not clear a duplicate is if both instances have received a unique response as removing it would remove the response as well.

The underlying issue is the top priority for the programmers and they have had to rework an area that threads through many other aspects of the site so it is a bit more delicate than it sounds. We will test and monitor the fix and then apply it everywhere.

Jessica
Class Creator Support


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