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password changing - admin for user

Forums: General Discussion
Created on: 11/04/19 04:04 PM Views: 263 Replies: 2
Monday, November 4, 2019 at 4:04 PM

when I (as admin) change a password for a user, are they prompted to change it when they first use it to login?

We have a registered user, Janis Epperson, who hasn't been on the site for 2 years, says she tried to change her password & can't get in.

My thought is to change her password in her "Details" which will then send an email to her primary email address and I'll followup with a private email with the new password. As I'm preparing my email, the thought occurs to me that I don't know what happens from the user perspective when their password is changed and the new password is provided to them.

As an afterthought - as a user, is there a way for me to change my password?

Thanks, in advance and as always, for your support.

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Monday, November 4, 2019 at 4:09 PM - Response #1

They are not prompted, however, you can tell them to go to their Member Functions > Change Password and they can change the password there. All site members including admins have the Member Functions > Change Password link.

Jessica
Class Creator Support


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Monday, November 4, 2019 at 4:23 PM - Response #2

Jessica, thank you and "duh" on me about a user changing her/his password. Sometimes I'm embarrassed to admit I'm an admin Smile Thanks.

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