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Wrong Name in Email correspondence
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Saturday, April 23, 2011 at 5:34 PM
I officially rolled out our class website on yesterday. I had one member to register on 4/21/11 with no problem. I've notice that one member registered on 4/23/11 (Angela) and now all of the email correspondence is listing her name instead of mine. From: Angela.... She does not have admin authority. How do I change it back immediately so that classmates aren't "wandering" when they see her name in the email instead of mine, committee chairperson? Thanks!
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Saturday, April 23, 2011 at 5:45 PM - Response #1
I did as you recommended in one other correspondence regarding this issue.....basically cleared out my Contacts. Problem solved.
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Saturday, April 23, 2011 at 5:48 PM - Response #2
Hi Patricia... This is happening through your personal email inbox on your computer. The sending name is NOT the class member's name. We had this happen earlier. Here's how it happens: Your email program is assuming that "noreply@classcreator.net" is associated with that person because she was first person identified with the "from" name (but the sender name was "noreply@....".) Each subsequent email you get from Class Creator as an admin comes from the "noreply@..." address and your email program says "Oh that must be Angela..." It took some time for us to unwind the source of that mystery -- here on the Help Forums a few months ago. You are the only one who is seeing Angela's name as the sender.
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Saturday, April 23, 2011 at 6:17 PM - Response #3
Thanks John!
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