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Bownce Back reason

Forums: General Discussion
Created on: 06/19/14 11:38 PM Views: 974 Replies: 4
Thursday, June 19, 2014 at 11:38 PM

I'm trying to figure out the reason 2 email bounceback occurred. Can anyone offer some incite? Thanks.

Following is the transcript from one of them:
MDaemon Delivery Status Notification - http://www.altn.com/dsn/
----

The attached message had PERMANENT fatal delivery errors.

After one or more unsuccessful delivery attempts the attached message has
been removed from the MDaemon mail queue on this server. The number and
frequency of delivery attempts are determined by local configuration.

----
YOUR MESSAGE WAS NOT DELIVERED TO ONE OR MORE RECIPIENTS
----

Failed address: clay.labounty@philips.com

--- Session Transcript ---
Thu 2014-06-19 10:07:00: Parsing message
Thu 2014-06-19 10:07:00: * From: noreply@classcreator.net
Thu 2014-06-19 10:07:00: * To: clay.labounty@philips.com
Thu 2014-06-19 10:07:00: * Subject: New signup
Thu 2014-06-19 10:07:00: * Size (bytes): 2983
Thu 2014-06-19 10:07:00: * Message-ID: <1294558249.4285499.1403176733951.JavaMail.cf1@69.41.172.242>
Thu 2014-06-19 10:07:00: Attempting SMTP connection to [philips.com]
Thu 2014-06-19 10:07:01: Resolving MX records for [philips.com] (DNS Server: 69.41.160.9)...
Thu 2014-06-19 10:07:23: * DNS: 10 second wait for DNS response exceeded (DNS Server: 69.41.160.9)
Thu 2014-06-19 10:07:23: Resolving MX records for [philips.com] (DNS Server: 69.41.160.Cool...
Thu 2014-06-19 10:07:23: * The name server reports that it is having technical problems
Thu 2014-06-19 10:07:23: Attempting SMTP connection to [philips.com:25]
Thu 2014-06-19 10:07:23: Resolving A record for [philips.com] (DNS Server: 69.41.160.Cool...
Thu 2014-06-19 10:07:23: * The name server reports that it is having technical problems
--- End Transcript ---

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Friday, June 20, 2014 at 12:23 AM - Response #1

The name server reports that it is having technical problems

I deleted both of those bounce backs because they were problems the classmate couldn't fix.


Reply
Tuesday, July 1, 2014 at 2:56 PM - Response #2

I now have 5 classmates with emails that have bounced back with a similar message. Both the classmate and myself have been unable to correct on our own. Is that something that you can correct as you did for this other admin?

Thank you

Reply
Tuesday, July 1, 2014 at 3:04 PM - Response #3

Hi Bonnie,

Your bounces have been cleared.

Jessica
Class Creator Support


Reply
Tuesday, July 1, 2014 at 3:57 PM - Response #4

Excellent! Thank you.

Bonnie

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