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Master photo upload

Forums: General Discussion
Created on: 01/19/17 10:20 AM Views: 644 Replies: 3
Thursday, January 19, 2017 at 10:20 AM

I have uploaded a photo for a member to her deceased husband's profile. I can see the photo when I'm in editing mode, but when I look at his profile, I don't see the photo. I tried filtering the profile search for those with photos and while his profile appears on the list, there is still no photo on his profile page. Any suggestions?

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Thursday, January 19, 2017 at 12:57 PM - Response #1

Using Manage Classmates to look in his profile photos, make sure that the photo you uploaded has a green check mark.

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Edited 01/19/17 1:13 PM
Thursday, January 19, 2017 at 2:18 PM - Response #2

I was able to get it to load as the master photo, but it still does not show on his profile. Is it because he doesn't actually have a profile because he's deceased and has not created one?

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Thursday, January 19, 2017 at 3:30 PM - Response #3

Open the Edit > Select Photo tab for that image. When the window opens, locate the image and click in the upper left corner of the image. A green check mark should appear indicating that the image has been selected. When you save, the image should appear on the profile.


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