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Email Class - Read By

Forums: General Discussion
Created on: 06/22/17 01:42 PM Views: 520 Replies: 1
Thursday, June 22, 2017 at 1:42 PM

Good afternoon.

I know that the "Email Classmates" feature has a "Read Receipt" that allows an administrator to see how many of the sent emails were opened by the recipient. Is there a way that you can see which specific recipients opened the email and who didn't?

Thank you

Edited 06/22/17 1:57 PM
Thursday, June 22, 2017 at 4:11 PM - Response #1

No, we do not currently track who has opened an email. Infact, the "Read By" field is only an indicator that the message is being opened. If you open a message 10 times, the read by number will go up by 10.

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