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Email Class - Read By
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Thursday, June 22, 2017 at 1:42 PM
Good afternoon. I know that the "Email Classmates" feature has a "Read Receipt" that allows an administrator to see how many of the sent emails were opened by the recipient. Is there a way that you can see which specific recipients opened the email and who didn't? Thank you
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Thursday, June 22, 2017 at 4:11 PM - Response #1
No, we do not currently track who has opened an email. Infact, the "Read By" field is only an indicator that the message is being opened. If you open a message 10 times, the read by number will go up by 10.
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