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E-mail Problems

Forums: General Discussion
Created on: 10/05/09 01:51 PM Views: 1207 Replies: 2
Monday, October 5, 2009 at 1:51 PM

Some classmates are telling me that they are not receiving emails when I use the "Email The Class" function. I don't get a bounce back, and their email works for me otherwise, so I wondering if others are having a similar problem?


Monday, October 5, 2009 at 4:25 PM - Response #1

Have the users check their spam email folder. That's almost always what it is. If you send a mass email every one of them will go out but there can be a variety of possible deliverability issues. Please click the FAQs link above and then click the Questions About Email category for more information about deliverability issues and solutions.

Edited 10/05/09 4:27 PM
Tuesday, October 6, 2009 at 8:18 AM - Response #2

Thanks! I'm convinced that it's a bit of operator error on the part of some folks. They swear they didn't overlook them and they weren't in the spam folder, but I've sent them a couple of test emails and they've received them. So go figure.

Thanks again.

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