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Deleting a registration...

Forums: General Discussion
Created on: 07/09/12 12:18 AM Views: 2360 Replies: 2
Monday, July 9, 2012 at 12:18 AM

One classmate bought tix by credit card through the site and then later said she couldn't come. She sold her tix to another classmate.

If I delete her registration, it won't affect her payment right? I don't want to refund her because she has already been paid by the other classmate.

So, should I delete her reg, and then add the other classmate to the attendee list?
Or should I just change the names of those attending on her registration to the new classmate and her guest?

Monday, July 9, 2012 at 8:09 AM - Response #1

You can delete her registration so that Reports and Nametags will be right. Then I would go to the Reunion Planner, Attendees page, scroll down to the bottom, then choose ADD and add the new classmate, Register the classmate, purchase a ticket, say "CHECK" or "OTHER" for the payment type. On the DISCOUNT, mark it as "100" so that their ticket is free. Then save the attendee.

Monday, July 9, 2012 at 2:13 PM - Response #2

Thank you Kyle!

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