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Forums: Questions and Answers About Building Your Site
Created on: 08/20/13 01:56 PM Views: 910 Replies: 2
Tuesday, August 20, 2013 at 1:56 PM

I want to ask question about my subscription because days remaining only one day left. I think why they not charge me already because what happen if my payment with visa not come trough, if not, i get a reminder or is my website shut down.

thank you,

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Tuesday, August 20, 2013 at 2:14 PM - Response #1

If the payment does not go through, the site reverts back to trial mode for 7 days before expiring. An email would be generated informing you of the failed renewal transaction.


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Tuesday, August 20, 2013 at 9:03 PM - Response #2

That has happened to me. Kyle, Scot, the whole CC crew is always very gracious in allowing an extended time for payment to occur. But, Just as any business, they have reasonable costs, associated w/the entire CC program. I would not expect them to be able to extend themselves on a regular basis, but they sure do try.
Barbara

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