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Refund when there are no funds in the account

Forums: General Discussion
Created on: 03/07/18 04:25 PM Views: 419 Replies: 3
Wednesday, March 7, 2018 at 4:25 PM

How do I issue a refund if there are no funds in my account?

Thursday, March 8, 2018 at 10:53 AM - Response #1

Option 1 is to send them a check personally. Option 2 is to send us a check and we will add the funds back to your account so that you can process the refund through the system. If you are sending us a check, please include details on what the check is for, your site name and your contact info in case we need to contact you. Our address is Class Creator, 2500 Packard St. Suite 204, Ann Arbor, MI 48104

Monday, July 8, 2019 at 3:56 PM - Response #2

We are sending a check directly to someone who had a medical event, but how can I cancel the transaction so it does not show up on every list I print for nametags, menu, etc?

Monday, July 8, 2019 at 4:47 PM - Response #3

Hi Leeann,

I responded in the other post. Just send us his name in that post and I will assist you.

Class Creator Support

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