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Peer Disconnect

Forums: General Discussion
Created on: 03/16/16 07:06 PM Views: 1117 Replies: 3
Wednesday, March 16, 2016 at 7:06 PM

Dear All,

My first time to this forum. One of my classmates says that the statement 'Peer Disconnect' is coming up and she can't login. Any suggestions? I have no clue. Thanks.

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Wednesday, March 16, 2016 at 9:15 PM - Response #1

Can you find out what web browser and Operating System they are using? We are hearing a few reports of older versions of Safari on Mac that are not able to connect to the site since our last round of security updates on the servers. Users having that issue are also unable to view common sites like youtube.com for the same reasons. Without more information I'm not sure if this is the issue, however, in case it is the options are for them to update their Safari to the latest version or downloading Firefox for Mac https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

If this is not the issue they are having please find out what they are using so we can investigate it further.

Thanks,

Jessica
Class Creator Support


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Wednesday, March 16, 2016 at 9:41 PM - Response #2

Add to that PC Safari. It no longer loads https thus one can not LogIn on CC.

And true, last PC Safari also no longer works with FaceBook.

Maybe make it a sticky somewhere Question

Jessica wrote:

We are hearing a few reports of older versions of Safari on Mac that are not able to connect to the site since our last round of security updates on the servers.

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Edited 03/16/16 9:41 PM
Thursday, March 17, 2016 at 5:20 PM - Response #3

Thank you guys...that was the problem/solution....SORTED! Very HappyVery Happy

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