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Safari

Forums: General Discussion
Created on: 03/26/16 05:35 PM Views: 1965 Replies: 8
Saturday, March 26, 2016 at 5:35 PM

I am unable to access website using safari on my imac. It says it cannot access a secure connection with class creator. I have not had this problem in the past. Are there issues?

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Sunday, March 27, 2016 at 5:43 PM - Response #1

Hi Gary,

Some older versions of Safari require you to update in order to view sites that have the latest required security updates in place. Users having this issue are also unable to access sites like youtube.com without seeing similar warnings or prompts to update their browser.

If this is the issue you are having you will need to either update your version of Safari or consider using another browser that will allow you to view all secured sites. FireFox works very well on the Mac if you want to consider updating to that browser. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Jessica
Class Creator Support


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Sunday, March 27, 2016 at 8:04 PM - Response #2

I do not think that's correct Jessica.

FaceBook (https) and YouTube (https) work fine with the last version of Safari for the PC (5.1.7 which is no longer being updated by Apple), however, it does NOT work with FBCC nor any CC page that contains https content (for example, login does not work). That indicates this is a CC issue, not the browser. Somebody changed something here.

This all started when some settings were change by CC for https and cross-origin settings.

FWIW there are no messages from either of those sites to update the browser when accessed directly. However, FBCC does issue those message.

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Monday, March 28, 2016 at 8:36 AM - Response #3

This is happening in older versions of Safari on the Mac that are also no longer support by Apple.


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Monday, March 28, 2016 at 1:09 PM - Response #4

I understood it was for some Mac Safari version and older. The common issue I'm focusing on: Not being able to login using Safari nor being able to load anything with https. (either PC or Mac)

IOW, that is also true for the PC version - also no longer updated. IOW, I suspect that the 'older' version on the Mac is at least as new as the one on the PC (which is around 2012). It WORKED before the last changes were made.

Plus the PC version works on Facebook and YouTube. And I bet the Mac version does too.

Just trying to explain that it's something CC is setting to prevent https from working here Jessica. And it's the same thing for Mac or PC here.
Jessica wrote:

This is happening in older versions of Safari on the Mac that are also no longer support by Apple.

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Monday, March 28, 2016 at 2:15 PM - Response #5

It may be that for older mac users, the only option will be to user an alternative browser such as Firefox or Chrome.


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Monday, March 28, 2016 at 2:27 PM - Response #6

Can't they just update to a newer version of Safari? It's just the PC version that is no longer updated.

It would be remiss to force iMac users to use a different browser than what is normal for them.

Nevertheless, this issue appeared after the last CC 'update' thus is related to whatever changed on the server header side. Works fine on Facebook and YouTube https.

Here's a link for Mac users to update OS, etc APPLE LINK

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Monday, March 28, 2016 at 3:25 PM - Response #7

It think the situation for some older Safari users is such that in order to upgrade, they would also need to upgrade operating systems for which they will need to likely pay Apple. Similar to older versions of IE when running on XP machines. Therefore a free browser change is much more appealing.


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Monday, March 28, 2016 at 3:43 PM - Response #8

Sorry, I didn't realize that they tied Safari to the OS like MS did for IE and there was a charge. I only have the iPad which has been receiving "free" updates, so I thought it was that way for Apple iMacs too.

For IE, that is also true for Vista (no IE10) and Windows 7/8 (no Edge until Windows 10).

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