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bouncebacks

Forums: General Discussion
Created on: 05/04/09 04:24 PM Views: 1049 Replies: 2
Monday, May 4, 2009 at 4:24 PM

Please advise. I have 1,896 bouncebacks. Should I just delete all?

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Monday, May 4, 2009 at 5:15 PM - Response #1

I'm assuming you did a 25,000 member mailing or so, which means that roughly 7% of your email addresses are bad.

You could simply delete them if you wish, knowing that subsequent mass mailings will produce another 7% bounceback rate. Or you can go into each record, look at the reason for the bounceback, and update the Classmate's email address whenever possible. I realize that's a big chore, but then, if you're running an alumni site with 25,000 members, a 7% bouce rate is really rather typical. Whether you're going to try to correct those email addresses or not is really entirely your call.


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Monday, May 4, 2009 at 9:11 PM - Response #2

We only have 6,280 emails of which we have 2,179 profiles. Some of the ones coming back are from profiles. I know that the old ones are suspect. If someone does not have a profile and has a bounce back I will get around to deleting. The ones I am concerned about are the ones that I know have a profile created. You answered my question that I will have to check it one. OK. Next big project!

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