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Domain Name Renewal seems stuck

Forums: General Discussion
Created on: 04/16/26 06:25 AM Views: 14 Replies: 3
Thursday, April 16, 2026 at 6:25 AM
Domain.Renewal.Screenshot 2026-04-16 032220.png

During a domain name renewal action after selecting auto renew for both my domain name (allderdice73.com) and ID Protect, then selecting the 3 year options for Domain Pricing and ID Protect, then filling in the billing details and credit card information, then clicking on "Process My Order" the system displays a rotating icon which has not completed for far too long. Over 30 minutes now.

I am reluctant to exit or logoff and try again as I am concerned about double billing.

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Thursday, April 16, 2026 at 7:13 AM - Response #1
receipt.Screenshot 2026-04-16 040917.png

I just received a receipt, but the circling icon continues to twirl. Kind of entertaining.

I'll leave it as is. You can kill the process if you want oh great and powerful root admin.

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Thursday, April 16, 2026 at 8:39 AM - Response #2

Hi Edward,

Your web browser must have got stuck on the final thank you page after it processes at the domain registrar. We don't see anything hanging on this end. If it is still spinning close it out.

Thanks,

Jessica
Class Creator Support


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Thursday, April 16, 2026 at 10:11 AM - Response #3

Jessica,

Appreciate the response.

Bad browser! I closed it out.

Cheers,

Ed

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