Sunday, April 19, 2026 at 12:42 PM - Response #1
HI Kay, There is a calculation on the Payment Preferences page that you can use to determine what you need to charge to cover the fees. You could also add a donation option, however, any credit card payment including donations are charged the processing fee to process the payment. There have been issues with payment systems around the internet, specifically ticketing systems for sports or concerts, where adding the fee toward the end of the transaction has been considered false advertising of the price of the tickets. Some systems make this optional, however, in these cases you are never sure how many, if any, will choose to cover their own fees meaning you could be left covering the fees for most if not all. We elected early on to always have admins include the fee in the cost of their tickets when using credit card processing to avoid that potential for users seeing an unexpected per ticket fee only at the end of the process or an optional request to cover their fee. Jessica Class Creator Suipport
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