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People not getting messages

Forums: Suggestions and Feedback
Created on: 04/18/26 10:48 AM Views: 35 Replies: 4
Saturday, April 18, 2026 at 10:48 AM

Having issues where people that are in the system do not get generated posts, such as, in memory posting when someone has passed or other notifications.

I have gone in to a specific person‘s email and they are in there, but they don’t get anything at all. Why is that?

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Saturday, April 18, 2026 at 11:52 AM - Response #1

Under Admin Functions > Statistics > Notify Me Statistics, you can see which classmates have which boxes checked to receive emails, either Immediately, Once Daily, or Never. The only reasons, it seems to me, that classmates are not receiving emails is their email is not valid, i.e. has not been updated. But this should generate a bounced email. Although I'm beginning to see bounced emails once again, after not seeing them for a long time, I'm not sure the bounced email problem is completely resolved. Your idea, in another post, of sending the email via your personal gmail account, as a check to see how many bounces you receive, is a good idea.

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Saturday, April 18, 2026 at 1:07 PM - Response #2

Email is still flawed regards "bounces". Messages between classmates do get bounces, but not sending class emails.

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Saturday, April 18, 2026 at 1:40 PM - Response #3

If a classmate hasn’t updated anything on their page for a long period of time, would that be a reason why they don’t get any notifications?

I did see that I got many bounce backs, which is extremely unusual so that could be another problem

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Sunday, April 19, 2026 at 12:22 PM - Response #4

Jack Vermeulen wrote:

Email is still flawed regards "bounces". Messages between classmates do get bounces, but not sending class emails.

Class Creator's email function appears to still be a work in progress - with changing symptoms as some programmer continues to try to get it right. Lately, between myself and my test user, it looks like I usually do get emails sent for immediate and once-daily choices for all the various notify categories, but... not always.

As far as bounces, I got 6 more new bounces last week, where all of them were some form of "mailbox disabled" or "no such user". But... After two years, I finally got three bounces a couple weeks ago - which should suggest those new 6 were working back then. Or not.

And yesterday, I got an immediate notify at my alt Gmail address 20 minutes after a comment was posted in a member profile, but still haven't seen that email at my ATT primary address. Not to mention that my Read stats which used to hit 100% more often than not several months ago now continue to range around 60%-85%.

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