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Not receiving requests fir password reset

Forums: General Discussion
Created on: 03/31/25 12:12 PM Views: 43 Replies: 2
Monday, March 31, 2025 at 12:12 PM

I was just notified that a classmate wanted to change password. They received a notice that a link was sent to the email address after pressing password reset. But never received the link. As administration I did not receive her password request or her “contact us” message she sent as I have in the past. I have also had a problem receiving an email when I send a test message to myself prior to sending it as a mass email.I also did not receive the mass email after sending it.

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Edited 03/31/25 8:06 PM
Tuesday, April 1, 2025 at 2:43 PM - Response #1

Having the same problem on resetting passwords

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Tuesday, April 1, 2025 at 4:59 PM - Response #2

Hi Mark,

I responded to your other contact form. If you email details please respond there instead of in the forums if you are providing any specific email addresses. You can also email info@classcreator.com any examples of the links.

Jessica
Class Creator Support


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