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Bounceback - deceased classmate

Forums: General Discussion
Created on: 10/22/20 06:57 PM Views: 117 Replies: 4
Thursday, October 22, 2020 at 6:57 PM

Received Bounceback for a deceased classmate listed In Memory. Should this be ignored or is there something I should do?

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Thursday, October 22, 2020 at 10:27 PM - Response #1

Hi Elena,

Can you give me more details - first initial of their first name and their full last name so I can check into this?

Jessica
Class Creator Support


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Thursday, October 22, 2020 at 10:47 PM - Response #2

Jessica,
The classmate’s name is:
J Verdecchio (Lombardi)

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Thursday, October 22, 2020 at 10:57 PM - Response #3

The bounce back happened 12/23/19 before they were added to In Memory. I removed it from the list and verified no emails have gone out to that address since 12/23/19 when it initially bounced.

Jessica


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Friday, October 23, 2020 at 6:16 PM - Response #4

Thank you Jessica.

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