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Is anyone getting responses from support?
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Thursday, August 6, 2026 at 10:39 AM
I'm wondering if anyone is getting any responses from support? Am I the only one frustrated here? We are trying to get our credit card funds. I have received a couple of responses from Jessica via email but nothing recent. I'm just curious if anyone is getting help lately? I'm ready to take the only step I can think of and ask my classmates to dispute their credit card payments and submit payment directly to us
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Thursday, August 6, 2026 at 12:01 PM - Response #1
Hi Debbie, I checked was generated to Vicki on Monday 7/27 although it might not have gone out in the mail until the 28th. She should have received it by now either way. I can have accounting reissue and stop payment on the original. I don't want to post her address here. I will respond to our last discussion to verify the address provided is the correct address. Thank you, Jessica
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Saturday, August 8, 2026 at 7:07 PM - Response #2
I submitted a request for support on 8/3 and still no reply on 8/8. Ugh. Glad to see you received a response.
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Monday, August 10, 2026 at 10:42 AM - Response #3
Hi Vicki, I responded to your other post. Jessica
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Monday, August 10, 2026 at 2:17 PM - Response #4
I have also had several posts in "Bugs and Computer Glitches" that have gotten no response. In fact, two of my posts have disappeared and the other has 0 replies. I hope someone from Class Creator will reach out to me as they are regarding payment processing.
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Monday, August 10, 2026 at 8:20 PM - Response #5
Yorktown Reunion, I responded to a post that had been made private because a classmate email address was included in a public post. I just made another private because I needed to send you their registration details in the response. If you ever don't see a response on the Admin Forums you can use the regular classcreator.com contact form located at: https://www.classcreator.com/contactus.cfm -- choose the Email link and it will open up a task submit form. Jessica
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