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"Email the Class" function is Not Working
| Forums: Questions and Answers About Building Your Site | |||
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Thursday, April 30, 2026 at 11:32 AM
Hello, I am having a technical situation with our RHS website. Yesterday morning (4-29-26) I sent an "Email the Class" notification as a "test" to myself. Yesterday afternoon (4-29-26) I sent another "Email the Class" notification to one of our classmates. 24 hours later, None of these two notifications have been received by either one of us. Secondly, a classmate used "Contact Us" to sent a message to the administrator. He generated (4) separate "Contact Us" requests yesterday afternoon. As the administrator I have not received any of the four "Contact Us" requests. Please look into this as the "Email the Class" notification I attempted to send is not working and the "Contact Us" for the administrator is not working either. Thank you for your efforts in this matter.
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Thursday, April 30, 2026 at 7:22 PM - Response #1
Well now, today around 3pm (MST) I (magically) received RHS notification tests and Contact US messages. Some 24 to 28 hours later. Is any one else having this problem with late notifications and Contact Us classmate messages?
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Friday, May 1, 2026 at 2:04 PM - Response #2
UPDATE: It took (39)Thirty-nine HOurs 1 -1/2 days to receive the email from ClassCreator 4-30-26 (5:05 pm) Sent: Another "Email the Class" Message I am surprised no one, not even Jessica has responded to this untimely delay in receiving "Email the Class" messages.
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Saturday, May 2, 2026 at 3:08 PM - Response #3
I am having the problem.
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Saturday, May 2, 2026 at 8:24 PM - Response #4
Cheryl, I have reason to believe the "newly tested by Microsoft email server" just launched a few of months ago is at the root of this problem. It just ain't working. UPDATE: It is bad business for CC to ignore administrators who need help or assistance. The owner should think about the potential loss of income that CC may suffer once subscribers start changing to a different service due to lack of service.
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