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Distribution List Count Discrepancy

Forums: General Discussion
Created on: 06/10/24 02:01 PM Views: 106 Replies: 3
Monday, June 10, 2024 at 2:01 PM
Screenshot 2024-06-10 135006.jpg

I rely on the 'mailing list' to count our current members. It has been very faithful in the past; however, today it is a number off. I copy the right side and paste it into Excel with the first name in row 1, column A. CC states I have only 193 in this selection, but Excel says I have 194. I've checked it twice and it's the same. Any ideas?

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Monday, June 10, 2024 at 4:28 PM - Response #1

Maybe you accidentally added a name twice in your Excel spreadsheet.

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Monday, June 10, 2024 at 8:52 PM - Response #2

Hi Catherine,

I assume you mean the list called: BHS AA MEMBERS - DO NOT DELETE

I will check into this further and get back with you.

Jessica
Class Creator Support


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Tuesday, June 11, 2024 at 7:35 PM - Response #3

Hi Catherine,

The lists should match now. Somehow the first name that was on the original list created back in September 2022 was removed but the system was still seeing their member ID tied to the list. The programmer cleared that orphaned record and the lists both match now at 193.

The remaining names on the list were added in September 2023.

Jessica


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