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How to set up a box for those paying by credit card to cover the fees?

Forums: General Discussion
Created on: 04/18/26 07:51 PM Views: 65 Replies: 2
Saturday, April 18, 2026 at 7:51 PM

Is there an easy way to do this? I know it's an option on Eventbrite and am surprised to find out it is not an option on here. Any suggestions are welcome.

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Sunday, April 19, 2026 at 12:42 PM - Response #1

HI Kay,

There is a calculation on the Payment Preferences page that you can use to determine what you need to charge to cover the fees. You could also add a donation option, however, any credit card payment including donations are charged the processing fee to process the payment.

There have been issues with payment systems around the internet, specifically ticketing systems for sports or concerts, where adding the fee toward the end of the transaction has been considered false advertising of the price of the tickets. Some systems make this optional, however, in these cases you are never sure how many, if any, will choose to cover their own fees meaning you could be left covering the fees for most if not all. We elected early on to always have admins include the fee in the cost of their tickets when using credit card processing to avoid that potential for users seeing an unexpected per ticket fee only at the end of the process or an optional request to cover their fee.

Jessica
Class Creator Suipport


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Monday, April 27, 2026 at 1:58 AM - Response #2

Kay Krenek wrote:

Is there an easy way to do this? I know it's an option on Eventbrite and am surprised to find out it is not an option on here. Any suggestions are welcome.

Hi Kay,
I've run five reunions through Event Planning, with credit cards and checks accepted. This is what I've done.

Say the bottom line for a dinner is $45 per-person. Using the information provided on the Manage Payment Preferences link, we determine the fee. We add that to the per-person cost and round up to the nearest dollar. There is more...

We offered two different tickets:
Pay by check $45
Credit card as calculated above.
I was able to stay on top of the funds and count for the three events. We made a change for our 50th and 55th reunions.
We decided to absorb the credit card fees as we had the funds in our reunion account. Our 50th reunion fees were under $300, and our 55th under $40.

We were able to absorb credit card fees using the donation option on our site:
- 6 months or so before our reunion. Depending on the amount received, we apply a part of the donations to keep the cost to classmates low.
- We have a 50/50 raffle at the two evening events.

I hope this is clear, Kay. I should not be writing into the wee hours. If you'd like to reach out, the best way to reach me is through the Contact Us on mchenryalumni.com

Enjoy!

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