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Domain name renewal

Forums: General Discussion
Created on: 01/21/09 07:04 PM Views: 2077 Replies: 20
Wednesday, January 21, 2009 at 7:04 PM

Is Class Creator or Class Names in any way associated with a company called, Domain Renewal Group?

The reason I'm asking. Today I received a letter from them wanting me to renew my class domain name through them. I'm not going to support a company that has nothing to do with Class Creator and end up not supporting Brad and company for all that they do.

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Wednesday, January 21, 2009 at 7:22 PM - Response #1

No we are not affiliated with that company. If it is not an email from ClassNames.net then it is not a renewal from us. Unfortunately there are several domain name scam companies that send out what looks like an invoice or renewal when it is actually a transfer to a completely different registration company.


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Wednesday, January 21, 2009 at 7:57 PM - Response #2

We now send out an auto email to domain name owners 8 months after their domain purchase warning of these scams. Not only is the bill always significantly higher than Classnames.net, if you try to fight it these companies are relentless about not giving your money back, and threatening that your domain will no longer bring up your web site if you try to fight them. It's bundles of fun... Hopefully our automated notice will make people aware of this before the scams show up. Unfortunately we've had a couple Class Creator admins fall for this recently, costing them money and temporarily downing their site as well...

Thanks for bringing this up -- the more reminders the better. Many of these scam registrar solicitations are extremely well disguised as a bill that is owed...


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Edited 01/21/09 9:37 PM
Wednesday, January 21, 2009 at 8:38 PM - Response #3

The other company that sends out letters is
Web Listings Inc. Just received that one today. It is going straight into the trash.

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Wednesday, January 21, 2009 at 10:38 PM - Response #4

I received that today too. It had my mailing address but not my name which struck me as odd. I did see that it said it was not a bill but a solicitation and it was for $65. I, too, ripped it up and threw it away. Tam

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Thursday, January 22, 2009 at 1:48 PM - Response #5

Good thing to put in the FAQ's?

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Thursday, January 22, 2009 at 5:08 PM - Response #6

It's been in the FAQs forever. It's under Questions About Domain Names.


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Friday, January 23, 2009 at 5:50 PM - Response #7

Wink

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Wednesday, April 2, 2014 at 11:00 AM - Response #8

Brad,
I received the following e-mail. Is it from ClassCreator and is this legit?

Dear Tricia Ford,

We were unable to renew the following services under your account 'blueiz47':

Service Expire Date Description
--------------------------------------------------------------
Registration 05-01-2014 mva78.com

All dates are in MM-DD-YYYY format.

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Wednesday, April 2, 2014 at 11:12 AM - Response #9

Here is the information we have, it looks legitimate

Domain Name Expires:    01 May 2014
Account ID:    031-kt-5495
ENOM Account Name:    blueiz47


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Wednesday, April 2, 2014 at 1:12 PM - Response #10

So this e-mail is class creator?

ClassNames.net

Apparently, my cc has expired and I need to update it, but I’m hesitant...

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Edited 04/02/14 1:14 PM
Wednesday, April 2, 2014 at 1:26 PM - Response #11

That's part of Class Creator

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Wednesday, April 2, 2014 at 1:58 PM - Response #12

We (Class Creator) do the customer support for our Classnames.net customers. Yes, if your credit card info is expired on that account, you'll need to update it in order to renew the domain name.


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Tuesday, April 22, 2014 at 1:25 PM - Response #13

Sorry I didn’t follow up on this...we’ve had several deaths in the family and a lot on our plates. Please update my cc (ending in ..98 ) with the exp. date of 7/16. Thanks!

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Edited 04/22/14 1:27 PM
Tuesday, April 22, 2014 at 2:11 PM - Response #14

Hi Trish,

We'll need the security code as well. Please email it to info@classcreator.com so its not out in the forums.

Thank you,

Jessica
Class Creator Support


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Tuesday, April 22, 2014 at 2:34 PM - Response #15

Done! Thanks

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Saturday, April 26, 2014 at 5:20 PM - Response #16

Jessica, I tried calling but didn't get an answer. I'll call you Monday and update cc info!!!
Thanks!

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Monday, April 28, 2014 at 11:44 PM - Response #17

Brad, is Jessica away from the office? I left several messages today, but we can’t connect Sad

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Tuesday, April 29, 2014 at 5:51 PM - Response #18

Hi Trisha,

I left a message for you today.

Please call the office tomorrow between 10 a.m. and 6 p.m. EST

734-340-3102

Anyone here can assist you with the renewal.

Jessica


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Wednesday, December 26, 2018 at 8:57 PM - Response #19

I received a scam one and paid them thru Visa Bank of America.
When I realized what it was, I turned over the problem to Bank of America and they got my money back.

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Thursday, December 27, 2018 at 1:34 PM - Response #20

"I turned over the problem to Bank of America and they got my money back." - I am glad to hear that!


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