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Email to Class Problems

Forums: General Discussion
Created on: 03/18/11 10:40 AM Views: 1045 Replies: 4
Friday, March 18, 2011 at 10:40 AM

Brad,
We have a bad situation. When I send an email to the entire class and include a pdf newsletter the pdf file appears in blue on the email draft but it appears black when classmates attempt to open it and it will not open. Here's the pdf link: 000/4/6/6/10664/userfiles/file/March_2011_newsletter(3).pdf

What am I doing wrong?

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Friday, March 18, 2011 at 11:14 AM - Response #1

Judith,

The link needs to reference a website, so you need to put your domain name in front of the link, for example:
http://www.classcreator.com/

And then the link will work.

(there is an enhancement request in to fix this issue. The e-mail editor should be smart enough to insert the domain name if the contents is going out as an e-mail)


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Friday, March 18, 2011 at 12:40 PM - Response #2

Kyle,
No good. Here's what appears on the personal email notification:

"http://www.50thsvhsclass61.com
/000/4/6/6/10664/userfiles/file/March_2011_newsletter(3).pdf


http://www.50thsvhsclass61.com

This message has been sent to you from redoaks3@yahoo.com. You can not reply directly. Click here if you wish to start a new email to redoaks3@yahoo.com." The pdf file is black and cannot be opened.

It's a simple pdf file that contains our newsletter. I am an administrator but not the root administrator. Is this a possible source of the problem?

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Friday, March 18, 2011 at 1:13 PM - Response #3

Judith,

You were probably only changing the TEXT (displayable portion) of the e-mail. You would also need to change the SOURCE page and the href= portion of the e-mail.

I sent you a test e-mail. Let me know if that worked. I also saved it as a DRAFT so you can send it again if you want.

Well, if you are not the root admin, maybe I didn't send the test message to you. Let me try that again....

NOW I sent it to you. Let me know.


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Friday, March 18, 2011 at 1:44 PM - Response #4

Kyle,
It worked perfectly.
Thanks,
Judy

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