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Forums: General Discussion
Created on: 12/14/18 11:04 AM Views: 383 Replies: 5
Friday, December 14, 2018 at 11:04 AM

This is directed to Admin - when I called CC 11am today, the message is: office is closed.
Today for the 1st time ever in over 4 years, we have zero website views & have an active class. Before emailing the class, my test message was not received. Wondering if there’s a server probem. Are other CC websites having classmates logging on today? Thank you.

Friday, December 14, 2018 at 1:06 PM - Response #1

Hi Elena,

We are here and I checked with Comcast to confirm our phones are not forwarding to the after hours message. I'm not sure how that happened.

There was a very large amount of notifications this morning and it has taken a bit longer for it all to process but the majority of it has. Did your test come through?

Class Creator Support

Friday, December 14, 2018 at 1:34 PM - Response #2

Jessica, thanks for taking my call today. Hope things clear up soon. Elena

Friday, December 14, 2018 at 2:52 PM - Response #3

Jessica, classmates are contacting me asking why they’re not receiving Notifications. Because it’s not possible to email the class, can you please provide “when” Notications will be distributed. Thank you

Friday, December 14, 2018 at 3:28 PM - Response #4

Unfortunately I don't have an exact when. It is processing. It is unfortunately backlogged some and trying to get caught up.

Friday, December 14, 2018 at 6:06 PM - Response #5

All’s well, Jessica. Thanks for your help.

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