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Bouncebacks

Forums: General Discussion
Created on: 12/23/10 09:20 AM Views: 1252 Replies: 1
Thursday, December 23, 2010 at 9:20 AM

I am trying to find the bouncebacks - when I go to message centre I don't see any, just the messages I have received, but I think there should be some bouncebacks as well. Am I looking in the right place???
Thanks!
Janice

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Thursday, December 23, 2010 at 9:44 AM - Response #1

Janice,

your Root Admin hasn't granted you admin rights over the Bounceback E-mails. If she had, you would see it in the upper-right corner of the website in this section:

Logged In: Janice
You have:
1 new message
21 email bouncebacks

Click on the "21 email bouncebacks" text - that is a link to take you to the bounceback section.

If you are supposed to manage these bouncebacks, you need to talk to your root admin (Jodi) to give you rights to this section.

Kyle


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