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Two different names on one transaction for registration
| Forums: Questions and Answers About Building Your Site | |||
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| Participant: Log in to see names |
Sunday, March 12, 2017 at 3:10 PM
I received a notifier that two different classmates had registered on one transaction. One looks incomplete and the other looks like they will be mailing a check. Is this a glitch or just something that happened simultaneously?
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| Participant: Log in to see names |
Monday, March 13, 2017 at 3:33 PM - Response #1
Please forward the notification to customersupport@classcreator.com so that I may inspect it further.
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| Participant: Log in to see names |
Tuesday, March 14, 2017 at 9:45 PM - Response #2
It was sent earlier today. Did you get it?
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| Participant: Log in to see names |
Wednesday, March 15, 2017 at 4:18 PM - Response #3
Please resend it. I do not see it. Please send it directly to me at scott@classcreator.com
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Wednesday, March 15, 2017 at 6:55 PM - Response #4
Sent a couple of hours ago.
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Monday, March 20, 2017 at 5:37 PM - Response #5
Okay, it appears that the specific transaction in question has been deleted and I assume that the member will be registering again for the event.
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| Participant: Log in to see names |
Monday, March 20, 2017 at 8:52 PM - Response #6
Yes, thank you. I deleted the registration and re-submitted to give him an accurate receipt. If it happens again, I'll let you know.
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