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Change to a New Administrator

Forums: General Discussion
Created on: 03/27/10 06:12 PM Views: 1245 Replies: 1
Saturday, March 27, 2010 at 6:12 PM

Brad,
On May 11, I will have been the root administrator for 1 year. It's time for a new classmate to take over including the fee for another year's worth of membership. I called and left a message with support about how to make the change and no one returned the call. How do we transition to a new person without missing a beat?
Judy

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Saturday, March 27, 2010 at 6:37 PM - Response #1

Judy,

It is easy. Just add another administrator. (Manage Classmates, search for the classmate you want, then click DETAILS, then grant Admin Access). Then go to Preferences and choose them as the Root Administrator in the drop-down. That is all there is to it.

If you want to change the billing credit card, you should probably do that before you give up the Root Admin assignment. That is because if you are using a personal credit card and the new Root Admin doesn't change your credit card, it will continue to bill your credit card.


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Edited 03/27/10 6:38 PM
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