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ACH Error?

Forums: Questions and Answers About Building Your Site
Created on: 02/04/10 04:55 PM Views: 1299 Replies: 4
Thursday, February 4, 2010 at 4:55 PM

Brad & Company -

We activated checks in addition to credit cards as modes of payment. Now when we try to activate the items for sale, we get the following error:

The following errors occurred in your submission:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1) You must enter the check recipients Last Name.


Pls advise

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Thursday, February 4, 2010 at 5:04 PM - Response #1

First name/Last name are required.

Change your first name from "Zama Alumni Association" to "Zama Alumni"

Change your last name from "" to "Association"

This should work

Or you could use the same first name/last name of your PAYMENT INFORMATION, which is :
First Name: Zama Alumni Association
Last Name: Non-profit C-Corporation

The First Name/Last Name that is giving you problems is in the "Payment Types Accepted" section, not the "PAYMENT INFORMATION" section.


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Edited 02/04/10 5:07 PM
Thursday, February 4, 2010 at 5:16 PM - Response #2

The info in the First/Last name was put in as specified by CC. Until now, we only had CCs checked for acceptance. Once we included checks, this came up.

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Thursday, February 4, 2010 at 5:51 PM - Response #3

I am not sure I understand your comment. Does "CC" mean ClassCreator or CreditCard?

I know that the Last Name field is required - that is why there is an "*" next to it.

The Error you are receiving is in the CHECK section, not the Credit Card section.


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Edited 02/04/10 6:10 PM
Thursday, February 4, 2010 at 9:15 PM - Response #4

CC was Class Creator ..

However, I do see that the Check section was blank ..

Thx
George

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