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Bounceback

Forums: General Discussion
Created on: 10/11/17 01:38 PM Views: 394 Replies: 2
Wednesday, October 11, 2017 at 1:38 PM

Help!
One of my classmates is listed as a bounceback. She said she has followed all the directions for correcting it. It is not working. Her email addess is working when I email her directly from my personal email.

She said: I'm so aggravated. I've tried to fix the problem for five days now and nothing is working. If nothing else, just take me completely off and I will rejoin. That's all I can figure. Sorry. Elaine

What can I do now? Should I manually delete her bounceback notice. Should I cancel her profile and have her rejoin?

Thanks, Joan

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Wednesday, October 11, 2017 at 4:52 PM - Response #1

I have cleared the bounce. It looked like a temporary issue.


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Thursday, October 12, 2017 at 1:14 PM - Response #2

Thank you so much.

Joan

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