ClassCreator.com | Blockbuster sites, amazing reunions

Share Tips

New Topic Reply Subscription Options  

Classmate Log-in Rejected

Forums: General Discussion
Created on: 08/12/13 08:38 AM Views: 612 Replies: 4
Monday, August 12, 2013 at 8:38 AM

One of our classmates apparently had an e-mail address incorrectly entered when the site was first set up (the suffix "*.com" was entered as "*.con"). Now she is unable to log in, even though I have corrected her e-mail address in her profile. She continues to receive an error message and the site rejects her. What can be done to fix this issue?

Reply
Monday, August 12, 2013 at 8:58 AM - Response #1

what is her name (initials are fine with the last name) and I can look at it.


Reply
Monday, August 12, 2013 at 9:53 AM - Response #2

Her name is C D Adelman. Thanks for your assistance!

Bill

Reply
Monday, August 12, 2013 at 10:19 AM - Response #3

she has two e-mail accounts associated. Tell her that only the @yahoo.com can be used to log in. I sent a RESET PASSWORD e-mail to her @yahoo.com e-mail account so she can log in. (it is done through the FORGOT PASSWORD link on the home page)


Reply
Monday, August 12, 2013 at 10:31 AM - Response #4

Kyle,

Thanks for the quick response and for resolving the issue. I have sent her an e-mail using her mac.com account in the event she is not watching her yahoo account.

Bill

Reply
New Topic Reply  
Subscription Options: Have all new forum posts sent directly to your email.
Subscription options are available after you log in.