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New Classmate Notification not being received
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Wednesday, January 3, 2018 at 12:31 PM
Background: Site went live 9/25/17. Until at least 12/21 we both were receiving emails with the subject: "New Classmate Notification" every time a classmate 'joined'. Since about 12/26/17 neither of us has received the subject email. In that time we have had at least 9 new classmates join. (time gap is that I have not been keeping the individual emails, I simply use the 'download class list' function to keep track of registrations. I have not changed any of the settings in the Grant Admin Access/Admin Links/Email Notifications. Trustee is using AOL, I have Yahoo and Gmail accounts. We have both checked and the missing email are not in the spam filters. We are receiving the emails subject: "New Signup" in our respective email accounts. (I believe that all classmates receive the latter email which summarizes new signups, as confirmed by my H.S. sweetheart and wife of 43 years, so we know that part is working. Help
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![]() May I become a "silent" admin on your site so that I would potentially receive the notifications? This is really the best way to test the system. I have not received any other reports of this issue to date.
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Wednesday, January 3, 2018 at 7:24 PM - Response #2
Yes, please! You can become an active Admin if you would like...
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![]() Okay, I came across an issue that might explain the notification problem while I was joining your site. I have documented and sent the info to the programmer.
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![]() From the programmer.... "They changed the title of their Married Last Name field to "Married Last Name, if different" and the comma inside that messed up the code that was looping through a comma-delimited list of captions. Converted that to an array. He's good to go." ... should be fixed now.
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Friday, January 5, 2018 at 5:18 PM - Response #5
It indeed fixed. Thanks for the quick follow up!
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Saturday, August 9, 2025 at 6:53 PM - Response #6
Scott, I realized we are having a similar issue -- our admin email address has not received a "New Classmate Notification" email since about 2021, after our last big reunion (when we changed our subscription back to free, although we are back to paid since last year, if that matters). I am online enough to notice when there is a new classmate verification to be done, but I'd like to see if we can restore the email notifications to make sure we don't miss anyone as we ramp up to our 50th reunion. (Relating to the previous problem on this thread, we don't have stray commas in our field instructions, although do have a "/" in the "Leave blank if same as Last/Maiden Name." field instruction.)
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