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Forums: General Discussion
Created on: 08/09/16 09:40 AM Views: 696 Replies: 2
Tuesday, August 9, 2016 at 9:40 AM

I am having a problem uploading my csv file. I get the response "Done" "0" uploaded. I have tried everything I can think of. Can some look at my file to see the problem?
Thank you.

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Tuesday, August 9, 2016 at 1:14 PM - Response #1

If you have used the template that is downloaded from our system via Manage Classmates > Upload Classmates > Download Template... you MUST be sure to NOT change anything in the header row of the template. Doing so will cause an error in the upload process.


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Tuesday, August 9, 2016 at 5:00 PM - Response #2

Got it! I was copying and pasting.
Thank you.

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