Our domain will expire in 12 days. The person that set this up in 2008 is no longer active.
Her former employer has access to her email address that she used to register everything but we do not know the ID or password that was used for this domain and it will not let me renew the domain with out that information. What is the best path to resolve this?

Call us at Class Creator. We can accept the payment over the phone and get the domain name renewed. Then we can work out the details of how and who should have the domain name in a new account. Our number is 734-585-5605 - To renew for 1 year the cost is $19.95

I called around 1:00pm my time and left message and phone number for call back

We spoke on the phone and your domain name now Expires 9/12/2027. You should be all set. Thanks!