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Classmate not receiving email

Forums: General Discussion
Created on: 04/29/19 03:49 PM Views: 351 Replies: 1
Monday, April 29, 2019 at 3:49 PM

One of my classmates with a "live.com" email account hasn't received email (blast when I send the group messages) from me for the last 4 months or so. Any idea why he would not get emails but had them before?

Patrick

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Monday, April 29, 2019 at 4:22 PM - Response #1

Have they checked their spam/junk settings and folder to see if it went there? They may need to white list to add noreply@Memorial69.com as an approved sender for their account.

I found some instructions for live.com email addresses that might be helpful:

MSN Hotmail, Outlook.com, Live.com

Add the From address you want to receive mailings from to your MSN Hotmail, Outlook.com, Live.com Safe List:

Open your mailbox HERE and go to Settings then Options (upper right hand corner).
Under the “Junk E-Mail” section, you’ll see “Safe Senders”.
Click the “Safe Senders” link.
Add our email sending addresses or domain into the dialog box.
Click the “Add” button next to the dialog box.

Tip: If the mailing is in your “Junk E-Mail Folder”, open the email and click the “Not Junk” button.

Note: You should also check that the mailing’s email address is not in your Blocked Senders list. You can find your Blocked Senders list by following the directions above and going to “Blocked Senders List” instead of “Safe List”. If you see the mailing’s from address on this list, select it and click the Remove button.


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