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changing administrators

Forums: Questions and Answers About Building Your Site
Created on: 01/18/17 06:38 PM Views: 923 Replies: 1
Wednesday, January 18, 2017 at 6:38 PM

To change root administrators, what does the root admin have to do to remove herself and change the co-admin to the root admin? She is also the billing admin with her information for payments etc.

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Thursday, January 19, 2017 at 12:44 AM - Response #1

To change the Root Admin, you first need to have other administrators on your website. If you have active administrators, just go to PREFERENCES and choose another administrator to become the new Root Administrator.

If the Root Administrator has passed away, we require proof (usually an online obituary) before we will switch the Root Administrator to a different administrator to replace the current Root Administrator.


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