Friday, July 31, 2015 at 7:34 PM
We're having a little problem with our Event planning using paypal.
We have several classmates who have registered and paid the amount via Paypal.
For some reason they are not shown as registered in any events but there is an amount that is shown as a credit or refund. I have sent an email to you directly but I haven't heard back.
Below is a message. It shows 0.00 invoiced but $130 paid which is for 2 tickets to our main event.
Event Planner Order Details
Back to Transaction List
Transaction ID#: 118708
Name: Terry Brown
Transaction Date: 07/15/2015 4:21 PM
Invoiced Total: $0.00
Paid Total: $130.00
We are noting a discrepancy of ($130.00) between the amount of funds that our system believes were paid on this order via Paypal and what Paypal has in their records. Usually, this is a due to a refund that was initiated at Paypal instead of through Class Creator. This will cause the totals to be incorrect. Please contact Class Creator customer support and mention Transaction ID#118708.