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Avoiding the spam folder

Forums: Suggestions and Feedback
Created on: 07/25/14 07:36 PM Views: 1089 Replies: 6
Friday, July 25, 2014 at 7:36 PM

Email from classcreator.net winding up in the spam folder is a continuing issue. Have you considered implementing DKIM signatures on your outgoing mail? It is my understanding that signed messages are less likely to be marked as spam.

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Monday, July 28, 2014 at 4:10 PM - Response #1

Personally, I do not know about DKIMs, but I will share this post with others here for consideration.


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Monday, July 28, 2014 at 5:39 PM - Response #2

We are looking into this further now. Thank you for the suggestion.


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Monday, July 28, 2014 at 11:23 PM - Response #3

Brad Switzer wrote:

We are looking into this further now. Thank you for the suggestion.

Thank you, Brad. I was helping a friend to set up DKIM authentication for his Google Apps domain last week, and the thought crossed my mind to see whether classcreator.net emails were signed. They aren’t, so I figured I would raise the subject here.

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Edited 07/28/14 11:23 PM
Tuesday, July 29, 2014 at 1:55 PM - Response #4

Thanks for the suggestion.


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Monday, December 8, 2014 at 5:48 PM - Response #5

Any progress to report on this front? We are still getting a few “550” bounce reports on our email blasts, and it is possible that DKIM signing could help.

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Tuesday, December 9, 2014 at 4:45 PM - Response #6

I only see one 550 error and that can be caused by private mail servers that require whitelisting. You may need to contact that classmate and ask them to have their provider whitelist noreply@classcreator.net

I'll add another item for the programmers to check on the signing as well.

Jessica
Class Creator Support


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